Hey all! Thanks for your feedback on the new pricing, based on it we did the following improvements:
We added a “Grow” hosting add-on which has the same feature as the “Launch” add-on but comes with 200Gb bandwidth - like the legacy starter. It will help those of you who are in a growing phase but not ready to move to the scale plan which is more expensive.
We just shipped a few improvements to optimize the token usage when performing any tasks, these are not massive optimizations, but you should hopefully feel it when using AI.
We made sure that errors returned by WeWeb AI no longer decrease your token balance.
Let us know any other feedback you might have and we’ll see if we can address them!
Do you have any updates on when enterprise plans will be available again? I’ve expressed interest a few times but never heard back. I heard through the grapevine that new enterprise plans were on hold until AI was released - curious if there’s any timeline for when they’ll be available again?
Thanks for asking @ryanev. It depends on what we mean by Enterprise plans. We currently have the capacity to sign enterprise deals with custom agreements, security requirements, and SLAs - we just closed a very large Fortune 500 deal a few weeks ago.
Where we struggle is when these custom contracts require custom development work from our tech team. We can easily provide on-site training, a direct support channel on Slack with very strong SLAs, and a dedicated account manager to maintain a very close/warm relationship with the client. However, we have difficulty allocating our developers’ time to build features that only one customer wants versus what the large majority of our users need.
Our company has 2,500+ employees with 75+ locations across the US, so we’re primarily looking for an enterprise plan that would provide an elevated level of support for any bug fixes / issues.
I understand that bug fixes are typically prioritized based on the number of affected WeWeb users, alongside other competing initiatives like AI and DOM. However, to confidently build internal tools that hundreds of employees and customers rely on daily, we just need assurances around support levels. I can’t be in a position where I have to tell my company that a critical bug will take 30+ days to resolve simply because it affects only a handful of other WeWeb users. Ideally, we wouldn’t need to escalate issues often, but having that level of support available as a safety net is important.