Setting up Segment

Ask us anything
1

Hi :wave:,

I have input my write key for the Segment plugin and tried multiple test events, but none are being detected by Segment.

Is there something I missing?

Many thanks!

2

Could you show your configuration settings in WeWeb along with the Segment source in their dashboard?

3

Hey @Quentin,

Sure - I am trying to send this event:

image
image3840×1422 286 KB

Just an on-click of a button.

And here are my sources:

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image3392×1412 160 KB

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image3382×1518 152 KB

4

Did you use this key as the write key in the plugin?

CleanShot 2023-08-30 at 17.35.07@2x
CleanShot 2023-08-30 at 17.35.07@2x1846×820 86.8 KB

5

Yes :slight_smile:

6

Do you have any adblocker set on your browser?

7

Nope, no ad blocker on my browser.

8

Ok then it seems like a bug. Could you report it on support.weweb.io?

Also, feel free to send me your project by DM, I’ll have a look right away.

9

Thank you, will do