I am trying to install Intercom into my weweb app, when I do this it works until I want to send Intercom a users ID, name and email. Below is the part of the script where I need to display my variables but I am not sure how to do this:
I have tried using the variable name, variable ID using wwLib ( name: wwLib.wwVariable.getValue(‘a6a7935f-6662-42fb-92aa-666f48cf9a3a’), ) but it doesn’t work. When trying wwLib in the console it says ‘ww Lib is not defined’ but if I manually enter wwLib.wwVariable.getValue(‘a6a7935f-6662-42fb-92aa-666f48cf9a3a’) into the web console it returns the expected value…
Looks like you’re doing the code close to right, so now I wonder about the context in which you are adding the JS. If you’re still stuck, can you add a loom showing how you’re doing it?
I also made a vid a while ago about interacting with variables and JS in weweb, in which I make live code that works. Maybe the action shots give some hints on this too?
Thanks for this, I am not able to record a Loom right now but can do if what I am about to say doesn’t make sense.
I am adding the following code to the body of Custom Code:
This should then make the widget appear on each page as it does if I exclude the name, user_id, email and created_at but it does not show. Do I perhaps need to define the variables in the custom code before doing this?
Hi, there’s no code in your post - could you try re-pasting it into a code block? And when you say “custom code” - where is the code loaded? In a custom javascript action? In the page custom header? in the project header? specifics help, which is one reason the loom is such a shortcut - it’s specific and fast compared to this back-end-forth.
<script>
window.intercomSettings = {
api_base: "https://api-iam.intercom.io",
app_id: "lcopzjye",
name: wwLib.wwVariable.getValue('a6a7935f-6662-42fb-92aa-666f48cf9a3a'),
user_id: wwLib.wwVariable.getValue('324073bd-6f2a-4711-b842-8ca9ddcc4ccf'),
email: wwLib.wwVariable.getValue('6ff04dd1-3bcf-4614-a46a-950c6088958e'),
created_at: wwLib.wwVariable.getValue('11bbcb97-eae4-4f75-8617-205162b0f9f7')
};
</script>
<script>
// We pre-filled your app ID in the widget URL: 'https://widget.intercom.io/widget/lcopzjye'
(function() {
var w = window;
var ic = w.Intercom;
if (typeof ic === "function") {
ic('reattach_activator');
ic('update', w.intercomSettings);
} else {
var d = document;
var i = function() { i.c(arguments); };
i.q = [];
i.c = function(args) { i.q.push(args); };
w.Intercom = i;
var l = function() {
var s = d.createElement('script');
s.type = 'text/javascript';
s.async = true;
s.src = 'https://widget.intercom.io/widget/lcopzjye';
var x = d.getElementsByTagName('script')[0];
x.parentNode.insertBefore(s, x);
};
if (document.readyState === 'complete') {
l();
} else if (w.attachEvent) {
w.attachEvent('onload', l);
} else {
w.addEventListener('load', l, false);
}
}
})();
</script>
In Weweb there is an area called Custom Code accessed from the ‘More’ button and then selecting ‘Custom Code’. This has been posted in the body of that area. I have added a screenshot below:
