Hi, an app I built/building for a client is currently sitting at about 800 users, where the total daily active user count is over 100. I do have a handful of people, maybe 3-5 that are reporting the same problem, basically that when a specific button is clicked, the workflows aren’t running. I can see in xano that this is the case for them, but I’m unable to reproduce the issue, and the vast majority of users aren’t having any issues at all.
Should I expect a certain amount of these ‘edge-case’ bugs and just write them off if I cant fix them? Something tells me it has something to do with their local environment.
If you can see in xano that there is a problem for them you should be able to reproduce.
if it’s a workflow not running it shouldn’t be a problem dependent on the browser (unless you are using some js action with some unsupported api for a specific browser) so maybe you need to look into data used by the workflow and blocking conditions.
This may be due to racing. So an endpoint gets hit around the same time and without locking your table inside a database transaction layer you’ll find times when your requests fail for a short period of time as the requests weren’t taken in sequence. This is a simple fix typically if leveraging functions.