URGENT: We Pushed Library Update and Users Report Image Asset Issues

Developer corner
1

Hey @weweb-team @Joyce @Raphael ,

We have an URGENT issue in regards of the library system - affecting all Despia + WeWeb users.

  • We pushed an update adding more native features to WeWeb, and some users already upgraded the library, but now all their image assets are gone / not available.

- See user report:

IMG_1994
IMG_1994932×334 11.9 KB

IMG_1993
IMG_19931170×932 184 KB

The plugin did not change anything in regards of asset handling, but just added 3 new actions, nothing else.

Could you please investigate V16 of the Despia Library ( WeWeb Marketplace )

FOR ANYONE AFFECTED - We have reports saying that it works if you rollback to V15 (this of course is only a temporary solution) - If you are experiencing any interruptions with your WeWeb + Despia application, please DM me or email me at yacine@despia.com - and I will personally be able to help you resolve any issues in the meantime, while this gets figured out.

We are looking forward to the team’s help in this matter - to empower all WeWeb users to create amazing native experiences, without any hiccups.

Thanks,
Yacine - Despia CEO

1 Like
2

Hi Yacine, have you contacted our support?

I’ll ask them to prioritize this issue.

3

Thanks! I just contacted them :folded_hands::yellow_heart: