Questions About AI Tokens Usage in WeWeb

Hey WeWeb community! :wave:

I have a couple of questions regarding the AI token usage, and I’d love to hear from anyone who has experience with this:

:one: Is it possible to purchase additional AI tokens if I reach my monthly limit?
I’ve seen that different plans include a set number of tokens, but I’m not sure if there’s an option to buy more once the limit is reached. Has anyone found a way to do this?

:two: Do failed AI requests still consume tokens?
I’ve noticed that sometimes the AI just loads without returning a result, and it seems like it still counts towards my token usage. Has anyone else experienced this? If so, do those failed attempts actually consume tokens, even if no output is generated?

Thanks in advance for any insights! :rocket:

Hello, please contact online support so we can look at your specific case, thanks!

I do not have a specific case haha
I just want to know about those doubts because its not clear. I still have tokens left, but I want to prepare myself on the ocasion that I use all my tokens.

I also do not have a specific case about the failed AI request, its something that It seems to me that happen, that I do not have absolute certain about it. So I want to inform myself about what is the position from weweb about this situations. Does it really happens? Is it something that we have to deal? Or we migh be ate peace cause the system prevent this for happening?

Again, those are doubts not bugs or problems that I am facing.