Problems trying to change owner email

[Techain]

I’m trying to change the owner e-mail to my business email, but, I’m receiving an error sayng Error while updated the user info.

My business email has a different domain extension. Its @techain.technology, and, maybe, this is the problem.

How can I solve it?

[Doc]

Thank you for your question. Let me check with the team and see how we can assist you with this. I will get back to you as soon as possible.