I’m exploring options to implement a support chat in my project. My ideal product would be similar to Xano’s support chat. I would need to integrate users with Xano database and put the front in WeWeb. Has anyone had any similar experiences?
There’s another post Implementing Chat in Weweb? - #11 by Totzy but people were looking more at native solutions. I’m happy to integrate an external product if you have any idea of what to look at
We’re currently exploring Real-time events from Xano. Each user has their own chatroom, and a workflow is triggered when the app starts, enabling us to generate instant notifications on each chatroom. Everything is functioning smoothly at this point; however, the only drawback we’ve encountered is that pressing the enter key does not send the message.
We’re using Tawk - it is free, simple and works fine with weweb. Obviously the problem is it does not integrate with our users, but for simple support or sales initial contact it is more than ok.
Thank you very much to all the useful replies! I’m going to take a deeper look to the solutions that you provided but i’m not completely sure if they are going to meet my requirements
I’m building a multi-tenant SaaS and the purpose of the chat is to serve as a support tool for each tenant. That means that each tenant should have their “own” chat with their users. I probably need to think a better solution for what I’m trying to accomplish