Weweb | Stripe infinite loading

Hello,

Recently I had a bug with Stripe where it tells me in the Weweb app, something like “doesn’t working/wrong inputs”, in red. I just had to reload the page to activate the stripe component.

Now I am facing an infinite loading with the Stripe component. Screenshot below. How do I get rid of it please?

I’m having the same issue. Were you able to fix this?

I didn’t fixed it. However after a few moment (very long), sometimes it is appearing correctly. Then works. Sometimes the long loading come back.

Hi both :wave:

If it happens again, can you share more information about how things are setup in your project? Ideally, a short video walking us through your project, what you’re trying to achieve and what’s not working.

It can help us a lot to see if it’s a bug or something that can be improved in the settings.

Hi Joyce, thanks for the quick reply.

Here is a loom video of the issue: Video

On the payment page, can you try changing the trigger of your workflow to On page load instead of on app load?

Hi Joyce, I did, and still same issue.

Mmm I’m unable to reproduce the issue on my side unfortunately :confused:

Could you create a bug ticket here so the tech team can look into it?

I’m facing the same issue

Can you create a bug ticket as well if you haven’t already? That will help the tech team prioritize and allow you to follow the evolution of the issue.

FYI, we’re aware of a couple of Stripe issues so the team is already looking into it but since we don’t know yet if each behavior is related, I’d recommend creating a bug ticket of your own that describes the issue you’re having.

Any fix on this ?