Hello everyone,
We’re currently experiencing service disruptions due to a major AWS outage affecting their US East-1 region. This is impacting WeWeb along with several third-party services we rely on, including Supabase and Intercom.
Our team is actively monitoring the situation and working to restore full functionality as soon as AWS services are back online. We’ll keep you updated as we learn more.
We apologize for the inconvenience and appreciate your patience during this time.
Would this be the reason why my WeWeb auth has failed ? Users cannot log into the production app and further inspection shows all user accounts and roles as missing from the auth plugin. Do I just need to hold tight and wait for resolution, or do I need to do anything?
Very likely. WeWeb Auth is built on top of AWS Cognito which might be impacted.
The root cause of the AWS is the failure of their DynamoDB so every services that relies on it is down - and that list is very long.
Unfortunately, DynamoDB powers the AWS logging system as well so, at this point it is very difficult to find out the health of each of the systems because their logging is down too.
Got it, thank you! I’ve alerted my users and will wait for updates. It’s crazy how many sites across the world this has taken down.
yeah, sorry for that. We are doing what we can. Some very big whales are down so I think this will get resolved quckly.