# Weweb email extension

**URL:** <https://community.weweb.io/t/weweb-email-extension/2887>\
**Category:** How do I?\
**Created:** [May 31, 2023, 8:58am UTC](https://community.weweb.io/t/weweb-email-extension/2887 "2023-05-31T08:58:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![thisismetrying](https://sea2.discourse-cdn.com/flex016/user_avatar/community.weweb.io/thisismetrying/32/2069_2.png) [@thisismetrying](https://community.weweb.io/u/thisismetrying)\
**Post date:** [May 31, 2023, 8:58am UTC](https://community.weweb.io/t/weweb-email-extension/2887/1 "2023-05-31T08:58:05Z")

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I installed the extension “Weweb email” and I used it in my workflow but it’s giving me this error:

![image](https://us1.discourse-cdn.com/flex016/uploads/weweb/original/2X/5/530aa2173c3fb1409d79815da573193db3074298.png)

 ![image](https://us1.discourse-cdn.com/flex016/uploads/weweb/original/2X/d/deda7d1a14a03d5c0d2d58c9caa12f88bcd351b2.png)

Error: Request failed with status code 403  
response: “{“message”:“RATE\_LIMIT\_EXCEDEED”}”  
responseText: “{“message”:“RATE\_LIMIT\_EXCEDEED”}”

I only run it ONCE.  
There’s no documentation about this.  
How to solve this?

My recipient, subject and content are not empty

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**Author:** ![Quentin](https://sea2.discourse-cdn.com/flex016/user_avatar/community.weweb.io/quentin/32/6_2.png) [@Quentin](https://community.weweb.io/u/Quentin)\
**Post date:** [May 31, 2023, 3:37pm UTC](https://community.weweb.io/t/weweb-email-extension/2887/2 "2023-05-31T15:37:57Z")

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Could you file a bug on [support.weweb.io](http://support.weweb.io) ? We’ll have a look asap

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**Author:** ![nick](https://sea2.discourse-cdn.com/flex016/user_avatar/community.weweb.io/nick/32/14997_2.png) [@nick](https://community.weweb.io/u/nick)\
**Post date:** [May 14, 2024, 1:33pm UTC](https://community.weweb.io/t/weweb-email-extension/2887/3 "2024-05-14T13:33:52Z")

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@thisismetrying @Quentin were there any updates on this? I’m facing the same issue.

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<div class="post-metadata">

**Author:** ![nick](https://sea2.discourse-cdn.com/flex016/user_avatar/community.weweb.io/nick/32/14997_2.png) [@nick](https://community.weweb.io/u/nick)\
**Post date:** [May 14, 2024, 2:12pm UTC](https://community.weweb.io/t/weweb-email-extension/2887/4 "2024-05-14T14:12:44Z")

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Just so everyone gets answers, you can’t send emails on a free plan.