# Warning to existing customers who have already applied and paid, do not change the seat plan

**URL:** <https://community.weweb.io/t/warning-to-existing-customers-who-have-already-applied-and-paid-do-not-change-the-seat-plan/16506>\
**Category:** Ask us anything\
**Created:** [February 14, 2025, 3:50pm UTC](https://community.weweb.io/t/warning-to-existing-customers-who-have-already-applied-and-paid-do-not-change-the-seat-plan/16506 "2025-02-14T15:50:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![pauldev](https://avatars.discourse-cdn.com/v4/letter/p/b5ac83/32.png) [@pauldev](https://community.weweb.io/u/pauldev)\
**Post date:** [February 14, 2025, 3:50pm UTC](https://community.weweb.io/t/warning-to-existing-customers-who-have-already-applied-and-paid-do-not-change-the-seat-plan/16506/1 "2025-02-14T15:50:04Z")

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Warning to existing customers who have already applied and Pro plan paid (Annual billing), do not change the seat plan.

The system will charge more and you will not receive a replacement seat plan for the original one you have already paid for.

Please contact the staff only. I have been charged and am requesting a refund. I hope I will get it.  
I have never encountered a membership system like this in my life that is so confusing.