# Stripe customer portal not loading in published app

**URL:** <https://community.weweb.io/t/stripe-customer-portal-not-loading-in-published-app/5045>\
**Category:** Ask us anything\
**Created:** [October 25, 2023, 5:53am UTC](https://community.weweb.io/t/stripe-customer-portal-not-loading-in-published-app/5045 "2023-10-25T05:53:23Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Joyce](https://sea2.discourse-cdn.com/flex016/user_avatar/community.weweb.io/joyce/32/13232_2.png) [@Joyce](https://community.weweb.io/u/Joyce)\
**Post date:** [October 25, 2023, 11:27am UTC](https://community.weweb.io/t/stripe-customer-portal-not-loading-in-published-app/5045/3 "2023-10-25T11:27:10Z")

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Hi @Dorian 👋

We have an [open bug on Stripe regarding test keys](https://community.weweb.io/t/weweb-stripe-checkout-pricing-id-problem/4791). The team is investigating but, in the meantime, the fix / workaround is to remove the test keys from your Stripe configuration and republishing the app.

Can you give it a try?

If that doesn’t fix it, it might indeed be a Stripe issue related to that Terms of Service warning you’re getting in your Stripe dashboard.

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_[View the full topic](https://community.weweb.io/t/stripe-customer-portal-not-loading-in-published-app/5045)._